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Abuse-resistant alerts

Cooldowns and limits help prevent spam so you only get alerts that matter.

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The real problem

Drivers want to be reachable - but not spammed.

  • A prank scan should not flood your inbox.
  • Ten people noticing the same issue should not mean ten alerts.
  • The plate search should be helpful, not an abuse loophole.
  • Alerts should stay polite and purposeful.

Real-world scenarios

Scenario A: The prank scan

Situation: Someone scans the QR as a joke.

Without NotifyDriver: Repeated alerts flood you.

With NotifyDriver: Cooldowns and limits block repeat attempts.

Outcome: You do not get spammed.

Scenario B: Dogpiling (multiple helpers)

Situation: Several people notice the same issue.

Without NotifyDriver: You get duplicates.

With NotifyDriver: "Driver already notified" reduces repeats.

Outcome: One useful alert instead of noise.

Scenario C: Website search misuse

Situation: Someone tries repeatedly via plate search.

Without NotifyDriver: Easy spam path.

With NotifyDriver: The same protections apply on web and QR.

Outcome: Help remains possible, abuse becomes difficult.

How abuse protection works

What's happening behind the scenes
  • Cooldowns: Prevent rapid repeat alerts.
  • Rate limits: Stop repeated attempts from the same source patterns.
  • Already notified: Reduces duplicate alerts when the driver was notified recently.
  • Preset alerts: Keep alerts purposeful and reduce harassment.

How people can reach you

  • Alerts can be sent via QR or via plate search.
  • In both paths, abuse protection is applied.
  • No direct contact details are shown.

What we do / What we don't do

What we do
  • Slow down repeat alerts automatically.
  • Reduce duplicate notifications.
  • Keep the system simple and polite.
  • Protect drivers by default.
What we don't do
  • We do not turn alerts into open chat.
  • We do not expose scanner identity to drivers.
  • We do not allow unlimited rapid-fire alerts.

Mini FAQ

Can someone spam me if they scan the QR?
Protections reduce repeat attempts and limit spam.

What if lots of people report the same thing?
"Driver already notified" reduces duplicates.

Does the website search have the same protections?
Yes, the same protections apply on web and QR.

Do you store or show who sent an alert?
No identity is shown to drivers.